- British Airways was hacked and personal and financial data of at least 380,000 customers were exposed
- The breach happened between 22:58 BST August 21, 2018 and 21:45 BST September 5, 2018.
- Travel and passport details of customers were not compromised in the breach.
- The breach has been resolved and company has notified the law and enforcement authorities about the breach
British Airways has suffered a data breach exposing personal and financial data of at least 380,000 customers.
The company has confirmed the data breach in a notification in their website and travel and passport details of customers were not compromised in the breach.
The personal and financial data of customers who made the booking through the company’s website and app between 22:58 BST August 21, 2018 and 21:45 BST September 5, 2018, were compromised in the breach.
“We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details.”
The compromised data includes customer names, home addresses, email addresses, and payment card data.
The company said that the breach has been resolved and all their services are working normally.
The company has started an investigation on the breach and they have notified the law and enforcement authorities about the breach.
The company also said they have started to notify the affected customers directly and are advising them to contact their banks or credit card, providers.
“Every customer affected will be fully reimbursed and we will pay for a credit checking service. We take the protection of our customers’ data seriously, and are very sorry for the concern that this criminal activity has caused. We will continue to keep our customers updated with the very latest information. We will be contacting customers and will manage any claims on an individual basis.”
Last week Air Canada announced a data breach on its mobile app exposing personal details of 20,000 customers.
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