Click2Mail Suffers Data Breach

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Click2Mail has suffered a data breach exposing the personal information of around 200,000 customer’s. The attackers used the stolen email addresses to send spam messages.

Click2Mail

Click2Mail is an email service provider which gives permission to customers to create, personalise and proof mailpieces as well as to acquire, build and manage mailing lists. 

The security incident was discovered on October 4, 2019. The breach was noticed after some customer user names and email addresses were found being abused in spam messages. The intrusion was patched up on the same day itself.

Lee Garvey, president and CEO of Click2Mail explained that prior to receiving the sites email inquiry, they had received an email from a helpful customer who had used a tagged email address and was getting spam. From the description, it sounds like the same former customer who contacted this site to alert us to their suspicious that Click2Mail had been hacked.

Notifications has been sent to more than 200,000 Click2Mail registrants.

In the notification, Click2Mail specifies that personal information the attackers may have compromised includes name, organisation name, account mailing address, email address and phone number.

Since Click2Mail does not store any credit card data on its systems, there is no financial data involvement in this breach.

A professional cybersecurity firm has been retained to conduct a full forensic review and analysis of the IT systems and security protocols.

Safety measures

“Our goal is to assure that our systems are as secure as possible to protect your personal information and mailing data. As always, we recommend you do not respond to any suspicious emails or click on any active links contained in messages sent by unknown senders” added Click2Mail 

“We are keenly aware of how important your personal information is to you. We regret that this situation has occurred and sincerely apologise. Click2Mail is committed to providing quality mailing services, including the protection of your personal information, and we want to assure you that we have strict policies and procedures to protect your privacy” Click2Mail added in the notifications.

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